Customer service

Hello, how can we help you?

Existing user? Please log in. Your forms will then be pre-filled

You have a message?

Please use the contact form

Do you have a complaint??

Please use the claims and returns form.



All digital and even more personal - How to reach us

Do you have questions about our products or prices? Would you like to know more about our services? No problem, we are here for you. We appreciate the close contact with our customers. We are ready for you to contact us and your request.

We react flexibly, reliably and personally to your wishes and questions. Individual advice, reliable information and a personal touch. We are happy to take the time for you!

Service center

+49 2323 593 420

Monday, Tuesday, Thursday

8.30am to 4pm

Wednesday, Friday

8am to 1pm

Contact form

If you have questions or comments then please use our contact form

We are looking forward to your message.

You are already a customer? Please log in. Your forms will then be pre-filled

Information on the processing of your data is available in our privacy policy. Privacy declaration.


Customer orientation has been our top priority for 40 years. In accordance with our corporate philosophy, we align our activities intensively with the needs of our customers. However, should it ever come to a wrong delivery or damaged goods, we ask you to inform us immediately. We will then take care of it immediately and solve the problem for you quickly.

Existing user? Please log in. Then you have the opportunity to view the complaint form. Otherwise, contact us by phone to make the complaint.